

Not all telephone banking services are available 24/7. Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. (Please note that due to the schemes' eligibility criteria not all TSB business customers will be covered by these schemes). TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. Read more about our lending commitments to you (PDF, 400KB). TSB adheres to The Standards of Lending Practice for business customers which are monitored and enforced by the Lending Standards Board.
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SC95237.Īuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. Registered Office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Your Business Banking Call Centre is available from 8am to 6pm Monday to Friday and 9am to 2pm Saturday (excluding UK public holidays).Ĭalls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. UK bank TSB has been fined £48.65m by City regulators over its massive IT meltdown in 2018 that blocked millions of customers from their accounts for weeks. If you have a hearing or speech impairment you can contact us using Text Relay or Textphone on 03 (lines are open 8am – 6pm Monday to Friday, 9am – 2pm Saturdays). Pester resigned as chief executive within months of the meltdown, following intense criticism from regulators and MPs.If you’d like this in another format such as large print, Braille or audio please ask in branch. However, the lender’s reputation was tarnished after the botched launch of a new IT system in 2018 that left millions of customers locked out of their bank accounts for weeks. It eventually floated on the UK stock exchange in 2014, but was bought by Sabadell a year later, marking one of the biggest cross-border banking deals since the financial crisis. Led by chief executive Paul Pester, the new TSB spanned 631 branches and boasted 8,500 staff. TSB returned as a standalone high street bank nearly 20 years after it was snapped up by Lloyds in 1995. Personal current account customers can now withdraw up to £500 from UK cash machines. Easy to use for one off or regular bill payments. Ideal for all your online shopping purchases. Sainsbury’s Bank has also been approached by NatWest, while the Cooperative Bank has received a bid from US private equity fund Cerberus.Ī sale of TSB would mark the third major ownership change for the UK bank, which was hived off from Lloyds in 2013 as part of efforts to boost competition following its £20.3bn government bailout in 2008. Make a debit card payment outside the UK or online in any currency (see charges section) Never hunt for an ATM again - get up to £50 cash back at most supermarkets. It is the latest UK lender to be the subject of a possible sale. It has now been given a mandate to pursue a sale, according to Reuters, citing a source. iPhone iPad Say hello to your mobile banking app. Goldman Sachs was originally hired by Sabadell to explore various options for TSB back in July. “Sabadell will also analyse strategic alternatives for creating shareholder value with regard to the group’s international assets, including TSB,” the Spanish bank added. Sabadell said it was launching a new strategy that “will prioritise its Spanish domestic business”. The news emerged hours after Sabadell called off merger talks with its larger Spanish rival BBVA, after the two banks failed to agree on a price.
